Privacy Policy

This policy explains what information ClearGateway collects when you use our website, merchant dashboard, API, and hosted checkout, how we use it, and the choices you have. We aim to collect only what we need to run the Service.

• Account details: your name, email address, business name, and the settlement wallet address you configure.
• Payment data: payment amounts, status, references and metadata you attach, and the on-chain transaction details needed to confirm a payment.
• Technical data: IP address, browser type, and request logs, used for security and debugging.
• Webhook configuration: endpoint URLs and delivery history.

Transactions on Base are recorded on a public blockchain. Wallet addresses, amounts, and transaction hashes are visible to anyone and cannot be edited or erased by us. Please keep this in mind when deciding which wallet to use.

• to create payments, confirm them on-chain, and deliver webhooks;
• to operate, secure, and improve the Service, and to prevent fraud and abuse;
• to contact you about your account, security, and important changes;
• to meet legal obligations.

We do not sell personal information. We share data only with:

• service providers that help us run the Service, such as hosting, email, and blockchain node providers, under appropriate confidentiality terms;
• authorities, where required by law or to protect rights and safety;
• a successor, if the business is reorganised or sold.

We use only the cookies and local storage needed to keep you signed in and the site working. We do not use them for advertising.

We keep information for as long as your account is active and as needed to meet legal, accounting, and security needs, then delete or anonymise it. We use reasonable technical and organisational safeguards, but no system is completely secure. We never hold your private keys.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to certain processing. Contact us to make a request. Data written to the public blockchain cannot be removed.

The Service is intended for businesses and is not directed at anyone under 18. We do not knowingly collect information from children.

We may update this policy from time to time and will change the “Last updated” date when we do. For significant changes we will take extra steps to let you know.