Terms of Service

By creating a merchant account or using the ClearGateway API, dashboard, or hosted checkout (the “Service”), you agree to these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business. If you do not agree, do not use the Service.

ClearGateway lets merchants accept USDC payments on the Base network. Payments go directly from the payer to a wallet address that you control. We provide the tooling to create payment requests, watch the chain for confirmations, and notify you through signed webhooks.

We are a software provider. We are not a bank, exchange, money transmitter, or custodian, and we never hold your funds.

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your API keys and webhook secrets confidential, and for all activity that uses them.
• Tell us promptly if you suspect a key has been exposed so it can be rotated.

You choose the settlement wallet. You are solely responsible for its security, backups, and private keys. Because we never have access to your keys, we cannot recover lost funds, reverse an on-chain transfer, or restore access to a wallet.

Blockchain transactions are final once confirmed. Check the wallet address you configure carefully; funds sent to a wrong address cannot be retrieved by us.

You agree not to use the Service to:

• break any law or regulation, including sanctions, anti-money-laundering, and consumer protection rules;
• sell illegal goods or services, or take part in fraud, scams, or deceptive practices;
• interfere with, probe, or overload the Service, or attempt to access data that is not yours;
• resell or white-label the Service without our written permission.

We may suspend or terminate access if we reasonably believe these rules have been broken.

Refunds are a matter between you and your customer. Because payments are on-chain and final, a refund is a new transfer that you send from your own wallet; the dashboard can help you track it. ClearGateway is not a party to your sales and does not arbitrate disputes.

Any ClearGateway fees will be shown to you before they apply. Blockchain network (gas) fees are set by the network, not by us, and are separate from any fees we charge. You are responsible for your own taxes arising from your use of the Service.

We work to keep the Service reliable, but it depends on third-party infrastructure such as blockchain nodes and network conditions, so we cannot promise uninterrupted operation. We may change or discontinue features, and will give reasonable notice of material changes where we can.

The Service is provided “as is” and “as available” without warranties of any kind, to the extent permitted by law. We are not liable for losses caused by blockchain congestion or reorganisations, smart-contract or stablecoin issuer failures, wallet compromise, or your misuse of the Service.

To the extent permitted by law, our total liability for any claim relating to the Service is limited to the fees you paid us in the twelve months before the claim arose.

You may stop using the Service at any time. We may suspend or end your access for breach of these Terms or to comply with law. Because funds are never held by us, ending your account does not affect assets in your own wallet.

We may update these Terms from time to time. When we do, we will change the “Last updated” date above. Continuing to use the Service after an update means you accept the revised Terms.