Dashboard & team

The merchant dashboard is where your team sees payments and balances, creates payment links, manages webhooks and requests refunds.

Getting access

1. ClearGateway staff invite your owner by email address and give them a one-time setup link.
2. They open the link, choose a password of at least 12 characters and save.
3. They sign in at /dashboard/login.

There are no default passwords. Sessions last up to 8 hours, end after 2 hours of inactivity, and end at once when you sign out or change your password. Five wrong passwords lock the account for 15 minutes. Forgot your password? Ask ClearGateway for a reset link.

Roles

• Owner, Admin, Developer: full access to everything below.
• Viewer: read-only. Can see payments, balances, refunds and webhooks but cannot create or change anything.

Staff add and remove your team members and change roles.

What you can do

• Overview: net received, settled and refunded totals (from the ledger, counting only on-chain confirmed payments) and your latest payments.
• Payments: search and filter, open any payment, cancel an unpaid one, and create a payment link to send to a customer without writing code.
• Refunds: request a refund and track its status.
• Webhooks: add or remove endpoints, and send a test event. The signing secret is shown once.
• Account: change your password.

API keys

API keys are for your servers, not for signing in to the dashboard. ClearGateway staff issue and revoke them; the full key is shown once at creation.